The Privacy Policy of Cybersky Co., Ltd. includes the following terms and conditions:
-
1. Consent to Collection and Use of Personal Information
The Company provides options to "agree" or "not agree" to its Privacy Policy and the Terms of Service. When the users choose to agree, they are deemed to have agreed to the collection of their Personal Information. For collection or user of any other items, any purposes other than collection and use of Personal Information, disclosure to third parties, and retention and use of prescribed period, the Company states it on its Privacy Policy and is required to obtain their consent through the "User Consent for Protection of Personal Information".
-
2. Types and Method of Personal Information Collection
Cyber Sky Co., Ltd. Collects the following Personal Information for the purpose of membership registration, consultation and service:
Cyber Sky Co., Ltd. collects Personal Information using the following methods:
- website, written form, consultation through phone, Q&A, promotional event, shipping order
- disclosure from partners
- collection through a generated data collection tool
-
3. Purpose of Collection and Use of Personal Information
- 1. Cyber Sky Co., Ltd. collects Personal Information for provide various services and information and more service benefits using several methods (e.g. phone, notice, email).
-
2. Cyber Sky Co., Ltd. uses the Personal Information it has collected for the following purposes:
- Processing payment for service and contents charges, billing and shipping, identification for financial transactions and financial services, payment for purchases and charges, and collecting outstanding payments
- Membership management
Identifying membership service, identifying individuals, preventing abuse and unauthorized use, confirming membership registration, restricting registration or multiple registration, confirming the registration consent for children under 14 from their legal guardians, identifying legal guardians, retaining records for dispute resolution, handling complaints and sending notices
- Marketing and advertising
Developing and specializing new service(product), providing service and posting ads based on population statistical data, checking frequency of access, creating statistical data on service usage, and sending event information and ads
- 3. Cyber Sky Co., Ltd. does not collect any data that may infringe human rights or sensitive data (e.g. ethnicity, race, personal belief, place of origin, political inclination, criminal records, health conditions, sexual orientation).
-
4. Right to Decline Collection and Use of Personal Information
Cyber Sky Co., Ltd. collects only data that is needed to provide service. The users have the right to decline such collection and use of their Personal Information. However, in this case, their use of the Service may be restricted.
-
5. Disclosure of Personal Information
Cyber Sky Co., Ltd. does not disclose the users' Personal Information to third parties in principle. The Personal Information is strictly used within the scope defined in "Types and Method of Personal Information Collection" and "Purpose of Collection and Use of Personal Information" and not disclosed to third parties without the consent of the users.
However, the following exception applies:
- 1. The users give their consent in advance.
The Company notifies the users and obtains their consent prior to disclosing their Personal Information to third parties.
- Recipient of the Personal Information
- Purpose of using of the Personal Information
- Types of the Personal Information to be disclosed
- Period of retention and use of the Personal Information
- 2. It is required by laws or regulations for the purpose of investigation in accordance with the procedures and methods set by the laws.
- 3. Assignment of business, etc.
If Personal Information needs to be transferred due to the assignment of business, the Company notifies the users and gives them right to withdraw their consent under the "Act on Promotion of Information and Communication Network Utilization and Information Protection" and other applicable laws.
- 4. The Company takes necessary security measures when disclosing Personal Information to third parties based on the consent and withdrawal of consent of the users under the Act of Privacy Policy.
-
F. Outsourcing Processing of Personal Information
- 1. Cyber Sky Co., Ltd. outsources a minimum amount of Personal Information to be processed by third parties and does not use or disclose Personal Information for any purpose other than agreed without the consent of the users. If there is a need for such use or disclosure in the future, the Company will notify the users and obtain their consent in advance.
- 2. Currently, Cyber Sky Co., Ltd. outsources the processing of Personal Information to the following parties:
Outsourcing Processing of Personal Information
Recipient |
Outsourced Service |
Data |
Hanjin Express |
Shipping service |
Shipping address |
Hanjin Information Systems & Telecommunication |
System and server maintenance |
Account information, order details, Q&A details |
Korea Information & Communication Co., Ltd. |
Credit card and other payment details |
Account information for payment process |
Hanjin Information Systems & Telecommunication |
Mobile phone text messages |
Mobile phone number of member/order details |
-
G. Period of Retention and Use of Personal Information
In general, Personal Information is destroyed immediately after the purpose of collection is completed and the retention period is expired.
However, the following Personal Information is retained for a specified period:
- 1. Member ID
- Purpose/basis: for smooth delivery of the Service
- Period of retention: up to 10 years from the date of membership termination under the Commercial Act.
The membership account information is stored for a certain period of time if required by laws including the Act on the Consumer Protection in Electronic Commerce, etc. In this case, the Company uses the Personal Information for the purpose of retention and store it for the following period:
- 2. Records of non-anonymous promotional events and surveys
- Purpose/basis: temporary purpose of conducting event or survey
- Period of retention: at the time of account closing
- 3. Records of agreement and withdrawal of subscription
- Purpose/basis: Act on the Consumer Protection in Electronic Commerce, etc.
- Period of retention: 5 years
- 4. Records of payment and supply of the Product
- Purpose/basis: Act on the Consumer Protection in Electronic Commerce, etc.
- Period of retention: 5 years
-
H. Procedures and Methods of Destroying Personal Information
In general, Cyber Sky Co., Ltd. destroys Personal Information immediately after its purpose of collection and use is achieved using the following procedures and methods:
- 1. Procedures
- The Personal Information provided by the users for membership registration is destroyed after a certain period of time when the purpose of collection is achieved pursuant to the internal policy (refer to the period of retention and use) and other applicable laws. The said Personal Information is not used for any purpose other than retention as required by the laws.
- 2. Methods
- The Personal Information printed on paper is shredded or incinerated.
- Electronic files containing Personal Information are deleted permanently beyond recovery.
-
I. Rights of User and Legal Representatives
The users may view or update their own Personal Information or close their membership account at any time.
The users may view, update or close their membership account by clicking on "Update Personal Info." (or "Update Account Information") or "Close Account".
Or the users may contact the Personal Information Manager in writing, or by phone or email for prompt response.
The Company does not use or provide Personal Information until it is updated if the users request correction of any errors in the Personal Information.
If incorrect Personal Information has been provided to a third party, the corrected data will be notified to the third party immediately.
Cyber Sky Co., Ltd. processes Personal Information deleted or that of a closed account upon request and make sure that such Personal Information cannot be access or used in accordance with the "Period of retention and use of the Personal Information".
-
J. Installation/Operation of Automatic Personal Information Collection System and Refusal Thereof
Cyber Sky Co., Ltd. installs/operates automatic Personal Information collection systems including cookies which store and find Personal Information. A cookie is a small text file which is sent by the website server to the browser and stored in the PC's hard disk.
Cyber Sky Co., Ltd. uses cookies for the following purposes:
- 1. Purpose of using cookies, etc.
- Analyzing the frequency and time of access by members and non-members, identifying areas of interest and preferences of users, and participation of various events and number of visitors for target marketing and personalized service offers
The users have an option to accept or refuse cookies. The users can set their browser to enable or disable cookies, or prompt them to choose.
- 2. How to refuse cookies
Example: to refuse cookies, the users have to change their browser settings. They can set their browser to enable or disable cookies, or prompt them to choose.
Steps (Internet Explorer): Tools menu located on the top of the browser > Internet Options > Privacy Data. However, if the users refuse to accept cookies, certain services may not be available to them.
refuse cookies
Security Settings |
Data Collected |
Service Availability |
Disable all cookies |
Not collected |
Login/order not allowed |
High |
Medium-High |
Medium |
Login information |
No restrictions |
Low |
Enable all cookies |
-
K. Personal Information Management for Non-members
- 1. Non-members can purchase products and services from Cyber Sky Co., Ltd. The Company only requires Personal Information which is needed for payment and shipping.
- 2. Cyber Sky Co., Ltd. does not use Personal Information provided by non-members for any purpose other than processing payment and shipping orders.
-
L. Transmission of Advertising Information
- 1. Cyber Sky Co., Ltd. does not transmit any advertising information without the expressed consent of the users.
- 2. If the users give their consent to receive newsletters and other email messages, Cyber Sky Co., Ltd. makes sure that they are easy to notice by including the following:
- Subject: the word "advertisement" may not appear in the subject and the contents are indicated in the body.
- Body: the sender, email address, phone number and address are specified to make sure that the user can refuse to accept messages in the future.
- Specify how to refuse.
- Indicate when and how the users gave their consent.
-
M. Privacy Protection for Children Under 14
- 1. To protect the privacy of children under 14 years of age, Cyber Sky Co., Ltd. requires the consent of their legal guardians when they register for membership.
- 2. Cyber Sky Co., Ltd. collects Personal Information of children under 14 years of age in compliance with the laws and obligations for notifications.
-
N. Personal Information Manager
At Cyber Sky Co., Ltd., we have designated the following person/team as a manager who will respond to any complaints raised by customers in connection with Personal Information.
Personal Information Manager
- Name: GeumSuck Yang
- Department: Team 2
- Job Title: Team Manager
- TEL: 02-756-5760
- Email: cs@cyberskyshop.com
The users may report their complaint or concern regarding the service provided by Cyber Sky Co., Ltd. to the Personal Information manager or team in charge. The Company will respond in a quick and professional manner.