Go to main text
  • 한국어
  • ENGLISHSelected
  • Login
  • |Join
  • |Customer Service

Korean air skyshop

Korean air skyshop

Open menu Search
Please login to use the service. Login Close
Customer Service My Page
Top

Announcements

AnnouncementsView More
  • Korean Air In-flight Duty Free Mall Address Change Notice
  • Change of operator of in-flight duty free online reservation service
  • Changes to the Terms of Use and Privacy Policy due to the transfer of the in-flight duty-free business

FAQ

Frequently Asked QuestionsView More
  • Order I need a product receipt, how do I get one?
  • Member I want to delete my account.
  • Member I have lost my password.

Customer Service

+82-2-1544-4060
(Ext. 1)
Hours: 08:30~12:00, 13:00~17:30
  • Privacy Policy
  • |Terms of Use
  • |Company Info
  • |Business Member Registration
move

Business Reg. No. 104-81-54199 Confirm business information | Online Retailer Registration NumberJung-gu 02388 Cybersky Co., Ltd.
PresidentJung-cheol Kim | Address1F, Hanjin B/D(main bldg), 63, Namdaemun-ro, Jung-gu, Seoul
FAX+82-2-756-5764 |Emailcs@cyberskyshop.com | Customer Service+82-1544-4060 08:30~12:00, 13:00~17:30 (closed on weekends & Holiday)
Personal Data ManagerKeum-seok Yang | Server LocationHanjin Information System&Telecommunication Co., Ltd. Computer Center (Banghwa-dong, Gangseo-gu, Seoul)
Copyright Cybersky. CO.Ltd. All rights Reserved

Business Reg. No. 104-81-54199 Confirm business information Online Retailer Registration NumberJung-gu 02388 Cybersky Co., Ltd. PresidentJung-cheol Kim Address1F, Hanjin B/D(main bldg), 63, Namdaemun-ro, Jung-gu, Seoul FAX+82-2-756-5764  Emailcs@cyberskyshop.com Customer Service+82-1544-4060 08:30~12:00, 13:00~17:30 (closed on weekends & Holiday) Personal Data ManagerKeum-seok Yang Server LocationHanjin Information System&Telecommunication Co., Ltd. Computer Center (Banghwa-dong, Gangseo-gu, Seoul) Copyright Cybersky. CO.Ltd. All rights Reserved

Korean air skyshop

Cart

Go to Gift

Download Coupon(2)

    • Check the downloaded coupons in My Page > Coupons.
    • You can select and use it when completing shopping order.

      --

    Identity verification

    Protect your information and verify your identity to prevent theft.

    You only need to authenticate once

    • We can verify your identity or if you are a member using your contact number under your name, it can't be done using someone else name or corporate contact information.
    • If you have signed up with i-PIN, you can verify your identity through i-PIN certification.

    Identity verification

    Mobile Phone Number

    i-PIN

    • If your mobile phone/i-PIN verification is not possible due to overseas stay, please use the following verification method.

    Age Verification

    Please verify that you are of legal age to purchase alcohol.
    Please enter your date of birth to access.

    Purchase

    After login, Please check the online special discount.

    Purchase

    Login to earn points and enjoy membership benefits.

    Consent to View Korean Air Reservation Schedule before departure

    1. 1. Purpose

      To ensure that the information entered when ordering duty-free item matches the flight booking information

    2. 2. Personal information

      Name, flight number, boarding date, reservation number, SKYPASS number and ticket number

    3. 3. Retention period of personal information

      After the termination of use of personal information, we hold it for the period stipulated by the Terms of Use and the law.


      Act on the Consumer Protection in the Electronic Commerce Transaction, etc.

      1. a. Records of indication and advertisement: 6 months
      2. b. Records of agreement or withdrawal of subscription: 5 years
      3. c. Records of payment and supply of the Product: 5 years
      4. d. Records of consumer complaints and dispute resolution: 3 years

      Korea's Communications Privacy Protection Act

      1. a. Records of website access/use: 3 months
    4. 4. This service confirms whether your flight reservation information matches duty-free order information. When changing the schedule, you must access the shop and change it. SKYSHOP is not responsible for any failure to receive the product due to a change of schedule.

    Consent to View Boarding Information

    1. 1. Purpose

      To ensure that the information entered when ordering duty-free item matches the flight booking information

    2. 2. Personal information

      Name, flight number, boarding date, reservation number, SKYPASS number, ticket number

    3. 3. Retention period of personal information

      The information shall be retained for the period set by the Company for Personal Information, obligations or rights for retaining records under the Terms of Service and applicable laws after the service agreement expires.


      Act on the Consumer Protection in the Electronic Commerce Transaction, etc.

      1. a. Records of indication and advertisement: 6 months
      2. b. Records of agreement or withdrawal of subscription: 5 years
      3. c. Records of payment and supply of the Product: 5 years
      4. d. Records of consumer complaints and dispute resolution: 3 years

      Korea's Communications Privacy Protection Act

      1. a. Records of website access/use: 3 months
    4. 4. This service is an optional process to confirm that your duty-free order information matches the flight reservation information.

    Consignment of collected personal information

    1. 1. Cybersky Co., Ltd. outsources a minimum amount of Personal Information to be processed by third parties and does not use or disclose Personal Information for any purpose other than agreed without the consent of the users. If there is a need for such use or disclosure in the future, the Company will notify the users and obtain their consent in advance.
    2. 2. Currently, Cybersky Co., Ltd. outsources the processing of Personal Information to the following parties:
      Outsourcing of Processing of Personal Information
      Recipient Shipping service Shared Information
      Hanjin Express Shipping service Shipping address
      Hanjin Information Systems & Telecommunication System and server maintenance, Mobile phone text messages Account information, order details, Q&A details Mobile phone number of member/order details
      Korean Air In-flight delivery of orders Passenger information
      Korea Information & Communication Co., Ltd. Credit card and other payment details Account information for payment process
      Hanjin Information Systems & Telecommunication Mobile phone text messages Mobile phone number of member/order details

    Change Password

    You have not changed your password for 60 days. We recommend that you change your password to protect your account and personal information.
    It is recommended to change your password on a regular basis for security reasons.
    [Notes when changing password]
    A password must be 8-20 characters and include at least one letter and number. ※ Korean letters/spaces are not allowed.
    Change Password

    Account link

    ✓ 스카이숍 ID가 없으면,

    Simply sign up with your Korean Air ID and conveniently use Skyshop.
    Easy sign-up

    ✓ 스카이숍 ID가 이미 있으면,

    If you are a customer with a Skyshop ID, please register the member ID and link it to your Korean Air ID.
    Link it just once the first time and you can conveniently use Skyshop via your Korean Air account.

    Account link

    Simply sign up with your Naver ID and conveniently use Skyshop.
    Easy sign-up
    If you are a customer with a Skyshop ID, please register the member ID and link it to your Naver ID.
    Link it just once the first time and you can conveniently use Skyshop via your Korean Air account.
    If you joined to Korean air ID